Tuesday, June 15, 2021
No one wants to think about their parents becoming less competent and more dependent—until the dreaded phone call with the news that Mom or Dad need your help right away. Too often, the parents are ill-prepared, and their adult...
Read More
Tuesday, May 25, 2021
In olden times—before the pandemic—when I typically conducted meetings outside the office at least twice a week, I used to wish I could run every meeting by computer, with everything I needed at my fingertips and no travel...
Read More
Monday, May 17, 2021
As a subscriber to the superb newsletter from Diana De Jesus, the creator of The Customer Success Project, I recently enjoyed perhaps the best blog ever read on personal branding. The author, multi-talented customer experience expert,...
Read More
Wednesday, April 28, 2021
My friend Rose Watson had a tremendous laugh. Hearty, sometimes howling, always contagious. If I were having a particularly frustrating day, I would call Rose and demand that she start laughing that very moment. She would. And then so...
Read More
Monday, January 4, 2021
The murkiness of 2020 has caused many to adopt a bunker mentality and avoid making plans too far into the future. However, creating a Master 2021 Calendar is a wonderful antidote to that thinking. A Master Calendar is an organizing...
Read More